Help & Documentation

Complete guide to using KidoKool — from creating your account to booking sessions, managing courses, and resolving issues.

Students Teachers Booking Troubleshooting

For Students

For Teachers

Booking & Payments

Account & Authentication

Messaging

Troubleshooting

Admin Guide

Demo / Test Accounts

Use these accounts to explore the platform. Auto-confirm is enabled, so you can log in directly.

Role	Email	Password	Panel
Admin	admin@kidokool.com	Admin@KidoKool2026	/admin
Teacher	priya.tutor@kidokool.demo	Teacher@Demo2026	/teach
Teacher	rahul.tutor@kidokool.demo	Teacher@Demo2026	/teach
Student	kavya.student@kidokool.demo	Student@Demo2026	/dashboard
Student	rohan.student@kidokool.demo	Student@Demo2026	/dashboard

Platform Information

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Help & Documentation

For Students

Creating Your Account

Finding & Filtering Teachers

Booking a Session (Step-by-Step)

Managing Bookings

Courses & Self-Paced Learning

Wallet, Credits & Loyalty Points

AI Tutor Assistant

Wishlist & Saved Tutors

Leaving Reviews

For Teachers

Getting Started as a Teacher

Setting Your Availability

Managing Incoming Bookings

Earnings & Revenue

Creating Courses

Student Management

Live Sessions & Classroom

Booking & Payments

How Booking Works

Class Types Explained

Payments & Pricing

Cancellation & Refunds

Account & Authentication

Login Methods

Forgot Password

Profile Settings

Messaging

How Messaging Works

Troubleshooting

Can't log in?

Page loading forever or stuck?

Not seeing any teachers?

Booking not confirmed?

Can't book a session?

Payment or refund issues?

Magic link not arriving?

Dashboard shows wrong role?

Admin Guide

Admin Panel Overview

Managing Users

Content & Categories

Settings & Branding

Disputes & Moderation

Demo / Test Accounts

Platform Information

Supported Browsers

Privacy & Data